Privacy policy

At BOKSH, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our website.

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1. Information We Collect

We may collect the following information:
• Name
• Phone number
• Email address
• Shipping address
• Order details
• Basic browsing data (cookies & analytics)

We only collect information necessary to process your orders and improve your experience.

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2. How We Use Your Information

We use your information to:
• Process and deliver your orders
• Contact you regarding your purchase
• Improve our services and website
• Send promotional offers (only if you choose to receive them)

We do not sell, rent, or trade your personal information to third parties.

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3. Payment Security

We currently accept:
• Cash on Delivery (COD)
• InstaPay

All payment data is handled securely.
We do not store sensitive financial information on our servers.

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4. Cookies

Our website may use cookies to:
• Improve your browsing experience
• Analyze website performance
• Remember your preferences

You can disable cookies anytime through your browser settings.

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5. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

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6. Your Rights

You have the right to:
• Request access to your personal data
• Ask for corrections or deletion
• Opt out from marketing communications at any time

For any requests, contact us at:
📩 [your email]
📱 [your phone number]

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7. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

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📜 Terms & Conditions

Last Updated: [حط التاريخ]

By using the BOKSH website, you agree to the following terms and conditions:

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1. Orders

All orders are subject to product availability.
BOKSH reserves the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.

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2. Pricing & Payment

All prices are listed in EGP and may change without prior notice.

We currently accept the following payment methods:
• Cash on Delivery (COD)
• InstaPay

Orders will only be processed after confirmation.

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3. Delivery

Delivery times vary depending on location.
Delays may occur during peak seasons or due to courier issues.

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4. Returns & Refunds

You may request a return within 3 days (72 hours) from receiving your order under the following conditions:
• The product must be unused and unopened
• The original packaging must be intact
• The item must be in the same condition as delivered

If the product has been opened, used, or damaged after delivery, it will not be eligible for return.

To request a return, contact us within 3 days at:
📩 [your email]
📱 [your phone number]

Approved returns will be refunded after inspection.

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5. Allergies Disclaimer

Customers are responsible for reviewing product ingredients before ordering.
BOKSH is not liable for allergic reactions.

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6. Intellectual Property

All content on this website, including logo, branding, visuals, product names, and text, is the property of BOKSH.
Unauthorized use or reproduction is strictly prohibited.

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7. Contact Information

For any inquiries:

📩 Email: bokshfoods@gmail.com